Company philosophy: Pursue excellence and strive for perfection!
Service concept: make every customer satisfied!
The purpose of the company: innovative products, leading technology, advanced equipment, high-quality services, maximize work efficiency and ensure product service life.
We will continue to integrate more than ten years of perfect modern enterprise management system, professional production, and sales experience, innovation, development, persistence, and hope to win the trust of more users with good quality and reputation! Provide you with pre-sales, in-sales, and after-sales services with more humane products!
Free Pre-Sales Consulting / Sample testing/ Invoice and Contract confirmation.
Zhengzhou Perfect offers 12 hours quick pre-sales response and free consulting. Any kind of technical support is available for users.
Sample Testing is available.
We offer progressing solution design to all the distributors and users.
Strict Quality Control of Production
Adopt advanced testing equipment, Zhengzhou Perfect set up a complete & strict quality control system, which ensures the excellent quality of our machines.
7-25 Days Quick Delivery
We have mass production and stock & ready items, for these items, we offer 5-7 days quick delivery time. For big machines and special requirements, we will trade you as the priority customer and to produce your cargo for the first time.
24 Hours After-Sales Service
2-year warranty guarantee: 1-year spare parts packing together with the machine, whole life technician support. free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product-owned defects.
Responding time: upon receiving the user’s notification, we ensure 24-hour after-sales technical support.
Spare parts: necessary spare parts are provided together with products to customers.
Free technical training: integrative and normative technology training is available for free to customers by our technical personnel to ensure they are skilled in regular operations of machines and they are able to estimate and solve small problems.
Telephone investigation: our after-sales team will phone the user every month during the warranty period to follow up on the working condition of the products, and to discover and solve problems, if necessary.
Site instruction service of installation is available.
We can offer a coordinated service from raw material to machines. So no matter you are new or already have these machines, please feel free to contact us for more details
For more detailed information on our paper cup/bowl/box/straw production machine, please do not hesitate to contact us! We welcome your inquiries to our email: miranda@zz-perfect.com, and look forward to working with you.